Privacy Policy

1. Who We Are (Data Controller)

Forcom acts as:

• Data Controller for website visitors, prospects, and customers
• Data Processor for employee data uploaded by our business customers

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal data when you:

• Create an account
• Request a demo or contact us
• Use our platform as an administrator or employee

This may include:

• Full name
• Email address
• Phone number
• Company name & role
• Login credentials
• Communications with us

2.2 Employee Data (Customer Data)

When our customers use Forcom, they may upload employee-related data, including:

• Employee names & IDs
• Job roles and departments
• Training records
• Safety reports and submissions
• Payroll-related communications (salary updates, payslips)

This data remains the property of the customer. Forcom processes it strictly according to customer instructions.

2.3 Automatically Collected Information

When you use our website or app, we may collect:

• IP address
• Device type and browser
• Log data and usage activity
• Cookies and similar technologies

3. Legal Basis for Processing

Depending on your jurisdiction, we process personal data under the following legal bases:

• Contractual necessity – to provide our Services
• Legitimate interests – to improve and secure our platform
• Legal obligations – compliance with applicable laws and regulations
• Consent – where explicitly required (e.g., marketing communications)

4. How We Use Personal Data

We use personal data to:

• Provide and operate the Forcom platform
• Enable employee communication and engagement
• Deliver training and safety engagement features
• Send service-related notifications
• Respond to inquiries and support requests
• Improve platform performance and security
• Comply with legal and regulatory obligations

We do not sell personal data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
• Analyze traffic and usage
• Improve user experience

You can manage or disable cookies through your browser settings. Some features may not function properly without cookies.

6. Data Sharing & Disclosure

We may share personal data only with:

• Trusted service providers (hosting, analytics, support tools)
• Legal or regulatory authorities when required by law
• Customers (for employee data they control)

All third parties are contractually required to protect data and use it only for authorized purposes.

7. International Data Transfers

As a global platform, your data may be processed or stored in a country other than your own, including jurisdictions that may not offer the same level of data protection as your home country.

When transferring data internationally, Forcom ensures appropriate safeguards such as:

• Standard contractual clauses (or regional equivalents)
• Secure cloud infrastructure, with regional hosting options where required
• Access controls and encryption

8. Data Retention

We retain personal data only as long as necessary:

• To provide the Services
• To meet contractual obligations
• To comply with legal requirements

Upon account termination, customer data is deleted or returned according to contractual agreements, unless retention is legally required.

9. Data Security

Forcom implements appropriate technical and organizational measures to protect personal data, including:

• Secure servers and encryption
• Access controls and authentication
• Regular monitoring and updates

However, no system is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction (including under GDPR, UAE PDPL, CCPA, and other applicable local laws), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of data
• Restrict or object to processing
• Request data portability
• Opt out of the sale or sharing of personal data (where applicable)
• Withdraw consent (where applicable)

Requests can be made by emailing support@forcom.app. We may need to verify your identity before responding.

11. Employee Data & Customer Responsibilities

If you are an employee using Forcom through your employer:

• Your employer is the data controller
• Forcom processes your data on their behalf
• Please contact your employer directly for requests related to your employee data

12. Children's Privacy

Forcom is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised "Last Updated" date.

Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or data requests, contact us at: